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Code 021
Position:VoIP Service Engineer
Job Description
-Responsible for VoIP service delivery as single point of contact throughout the organization;
-Design, customization and implementation of secure and scalable VoIP solutions;Collaborate with internal technology teams and outside vendors to analyze and -resolve system issues and improve resilience of the current customer VoIP setups;
-Maximize customer VoIP systems’ quality by monitoring performance, troubleshooting problems and outages, planning upgrades and oversee optimization activities;
-Configuration of hosted VoIP clients, including IP-phones, soft-phones and mobile apps, etc.
-Capacity management and audit of current VoIP setups;
-Maintain communication channel with customers via email and phone, etc, throughout a VoIP project life-cycle (from initial requirements capture, down to day-to-day after-sales support);
-provide remote support and on-site support to end users/customers;
-Responding to inquiries from customers, management, vendors and internal teams when deemed necessary;
-Act as single point of contact regarding any VoIP related communication with suppliers;
-Provide support to sales and marketing team members by providing technical info during bidding process;
-Remain up-to-date with VoIP latest trends by constant communication with suppliers through direct correspondence, studying news-letters, participation in technical forums, online events, etc.
-Feed latest news and events to Marketing team for social media channel updates;
Skills

-Proficient in VoIP infrastructure and protocols- SIP, RTP and SRTP;

-Minimum 3 years’ experience providing and implementing voice infrastructures and must have experience developing, operating and managing a VoIP environment;

-Experience with Asterisk based telephony and ability to setup and work with IP-PBX systems;

-Vast experience in implementation of IP telephony over WAN;

-Ability to integrate a voice network setup with and 3rd party platforms;

-Ability to setup and configure SIP devices (such as cameras, intercoms, net-speakers and other SIP clients) and integrate them into network;

-CCNA – Voice/Collaboration or higher level Certification is preferred;

-Familiar with Cisco Voice Environment, including Cisco Unified Communications Manager, Unity Connection, IM and Presence (IM&P);

-Deep understanding of network general mechanisms and common protocols, setup procedures, techniques and tricks (DNS, DHCP, Subnetting, NAT, PAT, Port-Forwarding, etc.);

-Experience with implementation and management of call manager servers;

-General understanding of interfacing routers/switches with encryption devices;

-Experience in implementing Qualify of Service (QLS) over IP telephony;

-Experience in using network trouble-shooting tools and network analyzers (Wireshark, Iris, etc.);

-General understanding of network security concepts and firewalls;

-General understanding of Telepresence endpoints and Telepresence servers and ability to setup video/voice conference systems;

-Recognize the importance of customer focus and serving the needs of the end user;

-Excellent communication and teamwork skills, particularly the ability to communicate with clients who are not technically trained.

-Analytical and problem-solving ability;

-Organizational skills and the ability to prioritize workload and multi-task;

-Good command of English, both verbal and written;

Code 020
Position:Product Manager – VoIP
Job Description
We are seeking a professional Product Manager to join our UCM team to manage our VoIP / SIP products business, delivering a best in class product proposition and product marketing strategy, whilst driving sustained sales and margin growth.
Key Responsibilities

-Responsible for VoIP product marketing management as single point of contact throughout the organization;

-Design and customization of secure and scalable VoIP solutions and Configuration of hosted VoIP clients, including IP-phones, soft-phones and mobile apps, etc.

-Provide support to sales and marketing team members by providing material as marketing feed and technical info during bidding process;

-Remain up-to-date with VoIP latest trends by constant communication with suppliers through direct correspondence, studying news-letters, participation in technical forums, online events, etc.

Skills

-Proficient in VoIP infrastructure and protocols- SIP, RTP and SRTP;

-Minimum 3 years’ experience providing and implementing voice infrastructures and must have experience developing, operating and managing a VoIP environment;

-Experience with Asterisk based telephony and ability to setup and work with IP-PBX systems;

-Vast experience in implementation of IP telephony over WAN;

-Ability to integrate a voice network setup with and 3rd party platforms;

-Ability to setup and configure SIP devices (such as cameras, intercoms, net-speakers and other SIP clients) and integrate them into network;

-CCNA – Voice/Collaboration or higher level Certification is preferred;

-Deep understanding of network general mechanisms and common protocols, setup procedures, techniques and tricks (DNS, DHCP, Subnetting, NAT, PAT, Port-Forwarding, etc.);

-General understanding of interfacing routers/switches, network trouble-shooting tools and network analyzers (Wireshark, Iris, etc.);

-Experience in implementing Qualify of Service (QoS) over IP telephony;

-General understanding of Telepresence endpoints and Telepresence servers and ability to setup video/voice conference systems;

-Excellent communication and teamwork skills, particularly the ability to communicate with clients who are not technically trained.

-Analytical and problem-solving ability;

-Organizational skills and the ability to prioritize workload and multi-task;

-Good command of English, both verbal and written;

Code 034
Position:Marketing Specialist
Job description
We are looking for an enthusiastic Marketing Specialist to help us in our overall marketing efforts. You will be an integral part of the development and execution of marketing plans to reach targets from brand awareness to product promotion.
As a Marketing specialist you should be a competent professional able to grasp consumer behavior trends and generate creative ideas. Your goal will be to deliver effective marketing programs that will help our reputation and growth in the market of telecom, IT and high-tech.
Role

-Prepare and delivery company overall marketing plan for selected line of solutions;

-Conduct market research to find answers about consumer requirements, habits and trends;

-Brainstorm and develop ideas for creative marketing campaigns;

-Present solutions through effective marketing strategies to the relevant clients;

-Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.);

-Keep effective communication channel with overseas suppliers & vendors to execute promotional events and campaigns and maintain the communication to southbound partners, distributors and clients;

-Collaborate the rest of the team (Sales, Technical, Advertising, etc.) to coordinate brand awareness and marketing efforts;

-Plan and execute initiatives to reach the target customers through appropriate channels (social media, e-mail, phone, etc.);

-Assist in analyzing marketing data (campaign results, CRM info, website hits, etc.) to help shape future marketing strategies;

Requirements

-Proven experience as marketing specialist in the field of IT and high-tech, with familiarity over telecom and network technologies;

-Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and latest market research methodologies;

-Demonstrable experience in marketing data analytics and tools;

-Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords etc.);

-Well-organized and detail oriented;

-Exceptional communication and writing skills;

-Commercial awareness partnered with a creative mind;

-BSc/BA in marketing, communications or equivalent;

-Good command of English, both verbal and written;

Code 042
Position:Digital Marketing Specialist
Role

-Plan, design and develop company digital marketing strategy, marketing campaigns, etc, in line with sales team’s strategy

-Execute company marketing plan, maintain and drive campaign database and provide marketing activity report on a regular basis

-Plan and track overall marketing budget and demonstrate effective ROI target achievement and KPI fulfillment along with relevant reports to senior management on monthly, quarterly and annual basis

-Perform market evaluation on new market trends and market competition data and propose new approaches and strategy adjustments where needed

-Create and maintain digital marketing content. Feed, manage and maintain all company marketing channels, including, but not limited to, company website, social media channels, email marketing, etc.

-Work closely with different company teams to collect requirements, familiarize with short and mid-term targets, learn about new products in the baskets, and ensure consistency through all digital marketing channels.

-Constantly track vendor websites, newsletters, forums and social media channels to educate him/herself on the latest technologies introduced and feed the same data to the local followers through all available media channels

-Strong knowledge of SEO/SEM in order to apply the latest techniques on company website/portal with the help of the design team

-Manage online brand and product campaigns to raise brand awareness

-Develop a distinct online presence by attracting high numbers of online followers

-Collaborate in delivering exhibitions, conferences, seminars and similar events

-Research new online media opportunities that may benefit the business including development of blogs, forums, sponsored events and similar engagements

-Engage in client and affiliate partner negotiations and acquire their feedback through maintaining constant and effective communication channel with them

-Create innovative, customer-centric business solutions by applying understanding of the latest trends in digital communication channels

-Assist with paid media – including liaising with digital advertising agencies for outsourced marketing activities

-Keep up to date with current digital trends and raise general insight of colleagues of the modern trends in digital marketing area

-Manage own contact database and assist with lead generation activities

Requirements

-Have a minimum of 3 years of solid experience in marketing, brand management, consulting or other equivalent business experience specifically in the digital products area

-MBA or BSc/MSc in Marketing or relevant fields.

-Be able to work as a team player in a lively technical environment and interact with technical experts and foreign vendors to collect data and convert them into proper marketing content

-Have solid experience in working with website analytics means and tools

-Overall knowledge of online media and web advertising disciplines

-Excellent verbal, written, and presentation communication skills.

-Excellent organizational skills and ability to manage multiple simultaneous projects

-Ability to translate management insights into practical marketing strategy and creative platform and then pull through tactics.

-Robust analytical thinking and creative mindset

-Critical thinking for campaign design, management and optimization. Measurement and analysis of multichannel and integrated marketing campaigns.

-Understanding of multi-channel communication trends with an expertise in database and digital marketing.

-Confident, self-starter and leader who can multi-task.

Code 020
Position :Product Manager – Passive
Job Description
We are looking for a capable Product Manager to join our team to look after our passive network products as part of passive team, delivering a best in class product proposition and product marketing strategy, whilst driving sustained sales and margin growth.
Key Responsibilities

-Create and execute a Product Strategy to deliver the specific metrics defined, including product sales, margin, customer count and inventory goals

-Manage our passive product range – balancing the portfolio of products throughout their life cycle – in particular, product introduction and deletion – to optimize customer experience.

-Develop relationships with suppliers and internal stakeholders that support delivery of the performance metrics.

-Define resale price strategy for product portfolio; Set pricing strategies (distributer, partner, end-user price) for all new products and manage sell price for product lifetime, providing competitor market intelligence to support the Pricing team in the execution of the sell price strategy.

-Define service strategy and processes for passive products delivery and support, along with service pricing, defining service SLA and KPI and keeping customer communication channel for customer satisfaction

-Keep updated on new technologies from vendor websites, newsletters and technical forums and get technical news feed from such sources in order to generate technical content that will be used as digital marketing feed.

-Constantly communicate with the marketing and sales teams to ensure all marketing programs are planned and executed on time and reviewed for impact and continuous improvement.

-Support internal or external projects to achieve improvement & development goals.

-Provide market insights within influence, including new suppliers, technology trends, changes in customer demand within assigned portfolio

Knowledge, Skills & Experience

-MSc Degree in Electronics or ICT or equivalent professional qualification

-Experience in passive network products and technologies

-Experience creating and executing product strategies

-Experience working with Sales and Marketing

-Strong quantitative and data management skills

-Experience managing of internal & external stakeholders

-Ability to research and understand regional and global markets

-Solid English communication competence

-Strong communication skills

Desirable

-Knowledge/experience of Ethernet based networks

-Knowledge/experience of working in electronics components industry/and or distribution

-Product merchandising in an e-Commerce or catalog business.

-۳ years plus experience in similar roles

Code 017
Position:Training Specialist
Role

-Determine training needs through surveys, interviews with costumers, observing market trends or consultation with managers, instructors, and customer representatives.

-Design, plan, organize, or direct and training programs for customers.

-Offer specific training programs to help costumers maintain or improve competencies.

-Present information using a variety of instructional. Techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures

-Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.

-Organize the daily logistics administrative tasks in the office

-Manage phone calls and correspondence (e-mail, letters, packages etc.)

-Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)

-Plan and execute initiatives to reach the target audience through appropriate channels

-Identify the new market potential for sale as well as potential customers

-Customer visiting and contacting to these new customers

-Selling to a variety of sectors over both the phone and face-to-face

Requirements

-Minimum 3 year experiences as a training specialist or office management experience.

-Previous experiences in managing Courses.

-Accuracy and exceptional attention to details.

-Strong customer service skills.

-Strong written communication skills.

-Ability to work under pressure and tight schedule

-Highly organized

-Excellent written and oral communication skills both in English and Farsi

-Multi-tasked and able to work independently

-Interested in startups and entrepreneurship

-Proficiency in MS Office

Gender: Female
Code 008
Position:Graphic Designer
Role

-Conceptualization, creation and recreation of graphical content for advertisement media, including but not limited to, vectors, banners, posters, promotional ads, info graphics, slideshows, flash videos, video ads, motion graphic, etc.

-Design and production of brochures, catalogues, banners, and other 2D content;

-Have experience with video editing software such as Adobe Premiere, Pinnacle Studio, and the likes;

-Be familiar with motion graphic and typography concepts and familiar with related tools such as Adobe After Effects;

-Generate graphic design for online marketing channels;

-Review designs for errors before printing or publishing;

-Familiar with color systems, printing processes, and liaise with printing companies and handle all related communication regarding outsourced projects;

-Constantly monitor website content and feedback to internal owners by providing recommendations, reporting issues and assisting with content design requirements;

-Collect requirements from internal departments (esp. marketing team) to determine the scope of each individual project;

-Advise company stakeholders on strategies to reach company’s particular audience in the field of high-tech and IT;

-Determine the message the design should portray;

-Create images that identify a product or convey organizational messages;

-Develop graphics for company solutions and products illustrations, logos, and company website, etc.

-Incorporate changes recommended by the requirement initiator into the final design;

Requirements

-Bachelor degree in Graphic design

-At least 2 years as Graphic Designer

-Creativity and imagination and excellent art and design skills

-Excellent time management;

-Familiarity with general photography concepts, esp. industrial photography is a plus;

-General computer skills for office communication;

-Familiar with English;

-The ability to work under pressure and to strict deadlines;

-Resilience and the ability to cope with criticism of your work;

-Excellent communication and team working skills;

-Ability to think out of box;

-Self-motivated and eager to learn;

Special knowledge

-Adobe Photoshop

-Adobe Illustrator

-InDesign

-Adobe Premiere

-Adobe After Effects

-Adobe Flash

-Motion Graphic & Typography

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